Shipping policy

All orders are processed within 2–5 business days (excluding weekends and holidays) after payment is received. You will receive a confirmation email once your order has been processed and shipped.

During high-volume periods (sales, holidays, launches), processing times may be slightly extended. Lavish Skincare is not responsible for delays caused by carriers, weather conditions, or circumstances beyond our control.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method. Delivery times vary depending on carrier and destination.

Lavish Skincare currently ships within the United States. If international shipping becomes available, updated policies will be posted.

Tracking

Once your order ships, a tracking number will be emailed to the address provided at checkout. Please allow up to 24 hours for tracking updates to appear.

Incorrect Address

Customers are responsible for providing accurate shipping information. Lavish Skincare is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses. Returned packages may require additional shipping fees to be resent.

Return & Refund Policy

Skincare Products

Due to the nature of skincare products and for hygiene and safety reasons, all skincare product sales are final. We do not accept returns, exchanges, or refunds on opened, used, or unsealed products.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery at lavishskincare7@gmail.com with:

  • Your order number

  • Clear photos of the damaged item(s)

  • Photos of the shipping packaging

Once reviewed and approved, we will issue a replacement or store credit, at our discretion.

Lost or Stolen Packages

Lavish Skincare is not responsible for packages marked as delivered by the carrier but reported as lost or stolen. We recommend contacting the carrier directly or ensuring a secure delivery location.

Digital Products, Services & Gift Cards

  • Digital products (downloads, guides, virtual services) are non-refundable.

  • Services are subject to the cancellation and rescheduling policy outlined at booking.

  • Gift cards are non-refundable and cannot be redeemed for cash.